Guidance
For Buyers:
- Read the full description and ask questions before purchasing.
- Understand that minor imperfections might be present in pre-loved items.
- Report any issues within 48 hours of delivery to initiate resolution.
- Remember, sizing can vary - double check measurements!
For Sellers:
- Please ensure all items are clean, free from stains, and in the condition described.
- Provide accurate measurements and clear photos.
- Use tracked shipping to protect you and the buyer.
- Respond promptly to buyer questions to build trust.
Our outfit conditions explained
New with tags - Brand new outfit, never worn, original tags attached.
New without tags - Brand new, never worn, but tags removed.
Like new/ Excellent condition - Worn once or very few times, looks almost brand new.
Good condition - Gently used, clean, no major flaws, minor signs of wear.
Fair condition - Worn several times, may have small stains, minor damage or fading.
Need some repair - Noticeable wear and tear, but still wearable.