Guidance

For Buyers:

  • Read the full description and ask questions before purchasing.
  • Understand that minor imperfections might be present in pre-loved items.
  • Report any issues within 48 hours of delivery to initiate resolution.
  • Remember, sizing can vary - double check measurements!

For Sellers:

  • Please ensure all items are clean, free from stains, and in the condition described.
  • Provide accurate measurements and clear photos.
  • Use tracked shipping to protect you and the buyer.
  • Respond promptly to buyer questions to build trust.

Our outfit conditions explained

New with tags - Brand new outfit, never worn, original tags attached.

New without tags - Brand new, never worn, but tags removed.

Like new/ Excellent condition - Worn once or very few times, looks almost brand new.

Good condition - Gently used, clean, no major flaws, minor signs of wear.

Fair condition - Worn several times, may have small stains, minor damage or fading.

Need some repair - Noticeable wear and tear, but still wearable.